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To our valued clients

We are so happy to be back and doing what we love! The salon experience will be a little different until restrictions are lifted. Here is our checklist that we have in place.

• A loss of taste or smell?
• A temperature?
• A new cough?

In order to protect everyone within the salon, we are asking all staff and clients to please stay at home if you are showing any signs of the above.

We would rather you cancel an appointment than taking the risk that you may have the virus that could be passed on to others.

What to expect at the salon?

• We ask that you please bring as few personal items or bags with you as possible as currently, we are unable to operate a cloakroom service.
• Whatever you bring with you must stay with you for the duration of your visit.
• Please come unattended unless they are also having a salon service.
• We love dogs but sadly we aren't allowing them in the salon at the moment.
• Please arrive promptly at your scheduled time. as you will have to wait outside, respecting the social distancing floor markings until your stylist comes to collect you.
• When entering the salon all clients must wear a face/nose covering and sanitize their hands thoroughly using the sanitizer located at reception.
• We ask you don't bring any food or beverages with you (inc water) we will supply water for you in a disposable cup.
• Where possible we will be respecting social distancing rules within the salon.
• All team members will be wearing a face mask and visor/goggles for the duration of your service..
• The waiting area will not be in use.
• Following government guidelines, the salon windows need to remain open to assist ventilation.
• Retail products will be sanitized ahead of your purchase, as will the card machines.
• Upon leaving/entering the salon a team member will escort you so that you are not operating the door or the section rope, and to ensure the path is clear of other clients.
• We have digital magazines available where you can access 70 magazines on your own devices, thus avoiding any contamination from hard copies.
• All sections & equipment are sanitized after each client.

Our aim is to make it as comfortable and as safe as we can, whilst still delivering the same service and standards you are used to.

We thank you for your patience in recent months and look forward to seeing you soon.